Frequently Asked Questions
HOW CAN WE HELP YOU?
🛍 Shopping & Orders
How do I order?
Select your product → Add to Cart → Checkout → Fill details → Confirm payment.
💳 Payments
What payment methods do you accept?
Bkash, Nagad, Bank Transfer (IFIC), and Cash on Delivery.
Are payments safe?
Yes. All transactions are encrypted and processed through verified gateways.
🚚 Shipping
Delivery time?
Dhaka: 1–3 days | Outside Dhaka: 3–7 days
Delivery charge?
Dhaka ৳70 | Outside Dhaka ৳140
🔁 Returns & Refunds
How do I return a product?
Contact support within 48 hours with photos or videos.
Refund time?
2–7 business days after verification.
🧾 Warranty
Do all products have warranty?
Electronics and gadgets include brand or store warranty.
Duration is mentioned on product pages.
🤝 Customer Support
How can I reach you?
📞 01741304189 / 01735386901
📧 support@elitestartshop.com
Elite Start Shop – Shop Smart. Shop Safe. Shop Confidently.