We understand plans can change.
Here’s how you can cancel or modify your order at Elite Start Shop.

1. When You Can Cancel

Orders can be canceled before shipment.
Once dispatched, cancellation is not possible.

2. How to Cancel

Contact us immediately:
📞 01741304189 / 01735386901
📧 support@elitestartshop.com

Provide your Order Number, Name, and Reason for Cancellation.

3. COD Orders

Cancel before dispatch to avoid future COD restrictions for repeated refusals.

4. Prepaid Orders

Refunds are processed within:

  • Bkash/Nagad: 2–3 business days

  • Bank: 3–7 business days

5. Elite Start Shop’s Right to Cancel

We may cancel an order due to:

  • Stock unavailability

  • Payment failure

  • Wrong address or listing error

In such cases, full refunds are guaranteed.